如果您正在联系支持人员解决 Python Moku API 问题，请复制此脚本并从您通常运行 Python 脚本的地方运行它，无论是命令提示符、终端、Visual Studio、Spyder、Jupyter Notebook、Anaconda 等。

import os
import subprocess
import sys
import re

print("\n")
python_path = sys.executable
python_ver = subprocess.check_output([python_path, "--version"])
python_ver = re.search(r"(\d+\.)+\d+", str(python_ver))[0]

moku_link = "https://apis.liquidinstruments.com/starting-python.html"
cli_link = "https://liquidinstruments.com/software/utilities/"
target_link = "https://apis.liquidinstruments.com/cli/moku-cli.html"
target_link += "#finding-the-target-path-python"

try:
    from moku import __version__
except ImportError as e:
    if str(e) == "No module named 'moku'" or str(e) == "No module named moku":
        print("%s\nPLEASE RUN `pip install moku`" % e)
        moku_ver = "Moku module not found `pip install moku` %s" % moku_link
    elif (str(e) == "No module named 'pkg_resources'" or 
          str(e) == "No module named pkg_resources"):
        print("%s\nPLEASE RUN `pip install setuptools`" % e)
        moku_ver = "pkg_resources module not found `pip install setuptools`"
    elif str(e).startswith("cannot import name '__version__' from 'moku'"):
        try:
            pip_moku = subprocess.check_output([python_path, "-m",
                                                "pip", "show", "moku"])
            moku_ver = re.search(r"(\d+\.)+\d+", str(pip_moku))[0]
        except Exception as e:
            print(e)
            moku_ver = "Unknown error"
    else:
        print(e)
        moku_ver = "Unknown error"
else:
    moku_ver = __version__
    moku_ver = re.search(r"(\d+\.)+\d+", str(moku_ver))[0]

try:
    from moku import MOKU_DATA_PATH
except ImportError as e:
    if str(e) == "No module named 'moku'" or str(e) == "No module named moku":
        print("%s\nPLEASE RUN `pip install moku`" % e)
        moku_path = "Moku module not found"
        moku_fw = "Moku module not found"
    elif (str(e) == "No module named 'pkg_resources'" or 
          str(e) == "No module named pkg_resources"):
        print("%s\nPLEASE RUN `pip install setuptools`" % e)
        moku_path = "pkg_resources module not found"
        moku_fw = "pkg_resources module not found"
    else:
        print(e)
        moku_path = "Unknown error"
        moku_fw = "Unknown error"
else:
    moku_path = MOKU_DATA_PATH
    try:
        moku_fw = os.listdir(MOKU_DATA_PATH)
    except FileNotFoundError as e:
        print("\nmoku data error: %s\n" % e)
        print("PLEASE RUN\nmkdir %s" % MOKU_DATA_PATH)
        print("mokucli download ### --target=%s" % MOKU_DATA_PATH)
        print("          (where ### is the FW_VER)")
        moku_fw = "Data folder doesn't exist: %s" % target_link
    else:
        if moku_fw == []:
            print("\nPLEASE RUN")
            print("mokucli download ### --target=%s" % MOKU_DATA_PATH)
            print("          (where ### is the FW_VER)")
            moku_fw = "Data files not downloaded: %s" % target_link

try:
    from moku import MOKU_CLI_PATH
except ImportError as e:
    if str(e) == "No module named 'moku'" or str(e) == "No module named moku":
        cli_path = "Moku module not found"
        cli_ver = "Moku module not found `pip install moku` %s" % moku_link
    elif (str(e) == "No module named 'pkg_resources'" or 
          str(e) == "No module named pkg_resources"):
        cli_path = "pkg_resources module not found"
        cli_ver = "pkg_resources module not found `pip install setuptools`"
    else:
        print(e)
        cli_path = "Unknown error"
        cli_ver = "Unknown error"
else:
    cli_path = MOKU_CLI_PATH
    try:
        cli_ver = subprocess.check_output([MOKU_CLI_PATH, "--version"])
        cli_ver = re.search(r"(\d+\.)+\d+", str(cli_ver))[0]
    except Exception as e:
        print("mokucli error: %s\nPLEASE INSTALL MOKUCLI %s" % (e, cli_link))
        cli_ver = "Couldn't call mokucli, install from %s" % cli_link

print("\n")
print("PYTHON PATH:    %s" % python_path)
print("PYTHON VERSION: %s" % python_ver)
print("MOKUCLI PATH:   %s" % cli_path)
print("MOKUCLI VERSION:%s" % cli_ver)
print("MOKU DATA PATH: %s" % moku_path)
print("MOKU VERSION:   %s" % moku_ver)
print("MOKU DATA FW:   %s" % moku_fw)

这将输出一些文本，您可以复制并发送回我们的支持工程师，它看起来像这样：

PYTHON PATH:    c:\Users\user\AppData\Local\Programs\Python\Python312\python.exe
PYTHON VERSION: 3.12.3
MOKUCLI PATH:   C:\Program Files\Liquid\Moku CLI\mokucli.EXE
MOKUCLI VERSION:2.3.0
MOKU DATA PATH: c:\Users\user\AppData\Local\Programs\Python\Python312\Lib\site-packages\moku\data
MOKU VERSION:   3.3.3
MOKU DATA FW:   ['mokudata-601.tar']

如果此脚本返回：

[WinError 3] The system cannot find the path specified: ...

[Errno 2] No such file or directory: ...

这意味着 moku 目录中没有数据文件夹。请按照说明在 moku 安装中创建数据文件夹，然后下载数据文件（比特流）：

创建并下载数据文件夹

这些说明也将在脚本输出中给出，请仔细阅读并遵循给出的任何说明。

如果这些步骤不能解决问题，您可以在此处下载比特流，然后使用 Finder 或文件资源管理器手动创建文件夹并复制比特流。