Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Knowledge Base Home
  • Contact Us
  • Home

Updating your Moku to access new instruments

What to do when you purchase an instrument on your Moku device and it does not show up in the instrument list

Written by Sam Speece

Updated at July 8th, 2022

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Moku:Go
    Moku:Go Arbitrary Waveform Generator Moku:Go Data Logger Moku:Go Frequency Response Analyzer Moku:Go Logic Analyzer & Pattern Generator Moku:Go Oscilloscope & Voltmeter Moku:Go PID Controller Moku:Go Spectrum Analyzer Moku:Go Waveform Generator Moku:Go Power Supplies Moku:Go Digital Filter Box Moku:Go FIR Filter Builder Moku:Go Lock-in Amplifier
  • Moku:Lab
    Windows Moku:Lab general Moku:Lab Instruments iPad app Software integrations
  • Moku:Pro
    Moku:Pro Instruments
+ More

New instruments can be added to Moku hardware by purchasing from the store. Sometimes new instruments are made available at no cost for existing customers as a part of a feature release. In order to get these instruments to appear on your device, a manual update may be required. Your computer or iPad must be connected to the internet in order to retrieve the license. It does not have to be connected to the Moku to retrieve the license, so if you're using Access Point mode you may disconnect from the Moku until the steps below are complete.

On the Desktop app (Windows/MacOS)

Once you are connected to your Moku and your computer has internet access, click the settings wheel on the bottom right of the screen and hover 'Device' then click 'Configuration'.

In the pop-up window, enter your Moku device's serial number (for help finding your Moku's serial number, click here) and select either Moku:Go or Moku:Pro depending on the device you have. Then click Download.


On the iPad app

Once you are connected to your Moku and your iPad has internet access, tap the question mark on the bottom left of the screen and then tap 'Configuration'

In the pop-up window, enter your Moku device's serial number (for help finding your Moku's serial number, click here) and select either Moku:Go or Moku:Pro depending on the device you have. Then tap Download.


Connecting to the Moku

Once complete, you should be able to connect again to your device and see the new instruments. The updated license is loaded on to the Moku itself so you can now switch between computers and iPads without changing the instrument entitlement.

license

Was this article helpful?

Yes
No

Related Articles

  • Python: Oscilloscope
  • Can I adjust amplitude of Moku:Labs output reference clock ?
  • Generating a pulse wave using Pymoku
  • Custom Arbitrary Waveform Generator example
  • What is the input to output latency for Laser Lock Box

Sitemap

  • Moku:Lab
  • Instruments
  • Software
  • Company
  • Support
  • Store
  • Terms & Conditions
  • Privacy Policy

Offices

United States
+1 (619) 332-6230
740 Lomas Santa Fe Dr
Suite 102
Solana Beach, CA 92075

Australia
+61 2 6171 9730
243 Northbourne Avenue
Suite 2
Lyneham, ACT 2602

Follow us

Youtube LinkedIn

官方微信

Contact us
© 2021 Liquid Instruments. All rights reserved.

Definition by Author

0
0
Expand