Starting with Windows 11, Microsoft ships an official USB CDC-NCM driver (this is the "Communication Device Class - Network Control Model" type that is used by Moku:Pro and Moku:Go). Use of the official Microsoft driver is interchangeable with the Liquid Instruments driver. The Microsoft driver may pass strict security checks in some enterprises. As such, this method might be useful for customers having connectivity issues over USB.

Prerequisites

1. Running Windows 11
2. Moku device is connected over USB, turned on and operating

Steps

1. Find the device in Device Manager. It's OK if it appears as "Other" or "Unrecognized", indicating that the Liquid Instruments driver hasn't been installed at all; or if it appears as "Network Adapter" in which case the Liquid Instruments driver has been installed but some other policy is blocking access.
2. Right-click and "Update Driver" (or "Properties -> Driver -> Update Driver")
3. Browse my computer for drivers
4. Let me pick from a list of available drivers on my computer
5. Pick UsbNcm Host Device
   1. If the device has already been detected as a Network Adaptor then this will be presented as an option right away
   2. Otherwise, select "Network Adaptor -> Microsoft -> UsbNcm Host Device"
6. Click Next, Close

To switch back to the Liquid Instruments driver, the same process can be followed but "MokuGo" or "MokuPro" selected at Step 5.

Example

This example is for case "5.1" above where the Go driver was already correctly installed.