If your Moku:Go or Moku:Lab device fails to boot, such as after an unsuccessful firmware update, a hard reset is recommended. One sign of this issue is if the status LED remains solid orange for several minutes after powering on.

Steps for a hard reset on Moku:Go:

1. Disconnect the power from the Moku:Go.
2. Depress and hold the Factory Reset button with a paperclip. The reset button is on the bottom side of the device.
3. Connect power while holding the Factory Reset button. The status LED will light up orange as the device powers on. (Please don't release the Reset button yet.)
4. Keep holding the Reset button for a few more seconds until the orange LED starts blinking. The blinking could last over 2 min before the orange light turns off.
5. After the light is off, disconnect and reconnect power to reboot Moku.
6. This process might need to be performed more than once to see LED off finally.

Steps for a hard reset on Moku:Lab:

1. Unplug the power cable to power off your Moku:Lab. Then, plug in the power cable and use a paperclip or small object to press and hold the reset button on the underside of your Moku:Lab.
2. While continuing to hold the reset button, power on the Moku:Lab by pressing and holding the front power button for two seconds. Continue to hold down the reset button even after it powers on.
3. The status LEDs on the power button will cycle through different colors as your Moku:Lab re-initializes while holding down the button:
   1. Orange for about 30 seconds
   2. Flashing orange and white for about 2 seconds
   3. Orange for another 30 to 40 seconds
   4. A subtle “click” will sound, indicating that you may release the reset button
   5. Orange and blue lights will eventually appear and the device will restart on its own
4. Wait for the Moku:Lab to finish booting back up. The Moku:Lab will restart in Wireless Access Point mode with Ethernet enabled.