Premium service package
Written by Paul Cracknell
Updated at October 27th, 2021
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Moku:Go
Moku:Go Arbitrary Waveform Generator Moku:Go Data Logger Moku:Go Frequency Response Analyzer Moku:Go Logic Analyzer & Pattern Generator Moku:Go Oscilloscope & Voltmeter Moku:Go PID Controller Moku:Go Spectrum Analyzer Moku:Go Waveform Generator Moku:Go Power Supplies Moku:Go Digital Filter Box Moku:Go FIR Filter Builder Moku:Go Lock-in Amplifier
- Moku:Lab
- Moku:Pro
The Premium Service Package provides premium support for covered Moku hardware for one year and can be renewed annually. Premium service includes:
- Technical Support: Access to Application Engineers for support via email and phone, with expedited turnaround time for responses (1 business day).
- Advanced Replacement: If a repair is required we will provide new replacement hardware, reducing downtime on your end. Turnaround time is 1 business day plus shipping for a replacement product. Shipping fees are paid by Liquid Instruments for the replacement unit as well as for the return of the equipment requiring repair.
Please refer to our Terms of Use page for our complete terms and conditions.