Device configuration update
If your Moku:Lab is connected to the internet, via WiFi or ethernet, new instruments should be automatically added once you receive an emailed confirmation of the update of your Moku:Lab's instruments.
If the instrument list does not show all the instruments that you have purchased or your Moku:Lab cannot be connected to the internet, a device configuration update is required.
To update your Moku:Lab device configuration in the iPad App:
- Ensure your iPad is connected to the internet, i.e. not to the access point of the Moku:Lab;
- Go into the "Select your device" menu, without connecting to any Moku:Lab, tap the "?" icon. (Note: this icon will only appear when no Moku:Lab icon is linked to the iPad icon in this menu. If you have linked to a device already, tap the blue background space to unlink.)
- Tap the gear icon for configuration.
- In the pop-up window, enter the serial number of your Moku:Lab (Need help finding your serial number? Click here), then tap "Download".
The new instrument(s) will be downloaded into your Moku:Lab and an automatic device restart will be prompted to install the new instrument(s).
If you cannot successfully download the device configuration file, please contact us at email@example.com